At SWISH.GLOBAL, your satisfaction is our priority. We are committed to offering a transparent and fair return, exchange, and refund process—designed to give you confidence and peace of mind with every purchase.
Please review the policy details below to understand your rights and responsibilities.
Eligibility for Return & Refund
To initiate a return, please contact SWISH Hotline: +8801767664534, Banani Signature Store: +8801875970371, Kuril Signature Store: +8801322908543, Uttara Signature Store: +8801332548206, Chattogram Signature Store: +8801332548204
Order Commencement: A minimum 50% advance is required to register your interest and initiate the procurement process.
Price & Stock Guarantee: Please note that only 100% payment secures your specific stock and locks the current market price.
Extended Project Timelines: For deliveries planned beyond 4 months, a 50% advance secures your position. To maintain this schedule, the remaining balance is to be settled within 30 days of the invoice date.
Delivery Adjustments: If the final balance is not settled within 30 days, the delivery window will be recalibrated. The standard 4-month delivery benefit will reactivate upon receipt of the 100% final payment.
Answer: Please follow the below requirements.
Answer: You may return your product within 03 days from the date of purchase, applicable for both online and offline purchases.
Answer: Please contact the SWISH Hotline: +88 01767 66 45 34 and state the reason for your request.
Answer: Refund timelines depend on verification and banking procedures. Our team will keep you informed throughout the process.
Answer: Absolutely. Our customer support team will guide you step-by-step to ensure a smooth experience.
Answer: Please contact the SWISH Hotline immediately, and our team will investigate and resolve the matter promptly.
At SWISH, we believe in fairness, transparency, and long-term trust. Every policy is designed to protect your interests while ensuring quality service.
Happy Shopping with SWISH
