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PRIVACY POLICY

Introduction

Welcome to the SWISH.GLOBAL website (https://www.swish.global), which is operated by SWISH. We appreciate your right to privacy and want to keep your data safe.

Please read our privacy policy for more information.

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where we must do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous, and at no time can we identify you unless you have an account on the Site and log on with your user’s name and password.


Data that we collect

  • We may collect various pieces of information if you seek to place an order for a product with us on the website.
  • We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services.
  • We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
  • We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website that you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions concerning payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
  • We may pass your name and address on to a third party to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
  • Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open, and those which are short to be dispatched and administer your address details, bank details (for refund purposes), and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for the misuse of passwords unless this misuse is our fault.

Other uses of your Personal Information

  • We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
  • We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, and anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you.
  • Within 7 working days {days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Bangladesh} of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.
  • We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

Competitions

For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.


Third Parties and Links

  • We may pass your details on to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data, and to provide us with marketing or customer service assistance.
  • We may exchange information with third parties for fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it.
  • Other than as set out in this Privacy Policy, we shall NOT sell or disclose your data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
  • The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data under our Privacy Policy.

Cookies

  • The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that using the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies.
  • Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive.
  • Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site.
  • We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising).
  • Your browser can be set to not accept cookies, but this would restrict your use of the Site.
  • Please accept our assurance that our use of cookies does not contain any personal or private details and is free from viruses.
  • If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
  • This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site.
  • The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
  • Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
  • Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
  • You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Security

To prevent unauthorized or unlawful access, unintentional loss, deletion, or damage to your information, we have put in place the necessary technical and security measures. We use a secure server to store your personal information when collecting data through the Site. Our servers are protected by firewalls. Due to our security precautions, we may require identification documentation before disclosing any personal information to you. It is your responsibility to keep your computer and password safe from unauthorized access.


Your rights

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your data for direct marketing purposes.

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Customer service and installation charge list for new houses/flats

Sl No

Details

Charge

1

Regular One Piece Commode (Installation Only)

1000 

2

Wall-hung commode installation

5000

3

Smart commode installation

1800

4

Wall-hung basin installation

1000

5

Pedestal basin installation

1000

6

Installation of under-counter basins (marble, without cutting slabs)

1000

7

Under Counter Basin Installation (including marble, slab cutting)

1600

8

Art Basin Installation

1000

9

Box basin installation

1500

10

Regular mirror installation

500

11

LED mirror installation

700

12

Basin mixer

500

13

Concealed basin mixer

3000

14

Shower panel installation

2000

15

Concealed shower mixer installation

3000

16

Bath mixer installation

500

17

Bath mixer and hand shower installation

700

18

Complete Shower Mixer Solution (Moving Shower, Hand Shower)

5000

19

Complete Bathware Fitting Solutions A Washroom Installation (Excluding Shower Enclosure/Bathtub)

7000

20

Complete Bathware Fitting Solutions One Washroom Installation (including Shower Enclosure/Bathtub)

12000

21

Shower enclosure installation

5000

22

Bathtub Installation (Free Standing)

5000

23

Moving shower installation

500

24

Hand shower installation

500

25

Installation per piece of accessories

500

26

Kitchen Sink Mixer (Wall / Regular) Installation

500

27

Kitchen sink installation

1500

28

Kitchen sink installation (including marble, slab cutting)

2500

29

Kitchen hood installation

1500

30

Kitchen hood installation (if smoke outlet is required)

2500

31

Regular burner installation

800

32

Concealed Burner Installation (including marble, slab cutting)

1800

33

All sanitary finishing work of bathroom

3500

Customer service and installation charges in case of old houses / flats

Sl NoDetailsCharge
1One piece commode installation by opening the old commode1500
2Smart commode installation by opening old commode1700
3Installation of new wall hung basin by removing old wall hung basin1300
4 Installation of new pedestal basin by removing old pedestal basin 1300
5 Opening of old art basin and installation of new art basin 1500
6 Opening the old box basin installation and installing the new basin 1500
7 Open the old basin mixer and replace the new basin mixer 800
8 Removal of old shower panel and installation of new shower panel 2500
9 Removal of old bath mixer and installation of new bath mixer 800
10 Installation of new bath mixer and hand shower by removing old bath mixer solution 1200
11 Removal of old shower enclosure and installation of new shower enclosure 7000
12 Old Bathtub New Bathtub Installation (Free Standing) 6500
13 Removal of old moving shower and installation of new moving shower 700
14 Removal of old hand shower and installation of new hand shower 700
15 Removal of old accessories and installation of new accessories per piece 700
16 Removal of Old Kitchen Sink Mixer and Installation of New Kitchen Sink Mixer (Wall / Regular) 700
17 Removing old kitchen sinks and installing new kitchen sink 2000
18 Removal of old burner and installation of new burner 1200
19 Kitchen hood clean chimney model 2500
20 Kitchen hood clean flat model 2000
21 Geyser / Water Heater Installation 1000

Note: For the company’s rules and regulation, the charges can be change anytime 

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DELIVERY CHARGE-DISTRICT

District
Delivery Charge

Sl No

Destination

Division

Pickup/ 1 Ton

Pickup/ 2 Ton

1

Barguna District

Barisal

20000

22000

2

Barisal District

Barisal

15000

20000

3

Bhola District

Barisal

17000

20000

4

Jhalokati District

Barisal

20000

22000

5

Patuakhali District

Barisal

20000

22000

6

Pirojpur District

Barisal

20000

22000

7

Bandarban District

Chittagong

12000

14000

8

Brahmanbaria District

Chittagong

6500

8000

9

Chandpur District

Chittagong

6000

8000

10

Chittagong District

Chittagong

9000

11000

11

Comilla District

Chittagong

5000

7000

12

Cox’s Bazar District

Chittagong

16000

20000

13

Feni District

Chittagong

7000

9000

14

Khagrachhari District

Chittagong

12000

14000

15

Lakshmipur District

Chittagong

9000

11000

16

Noakhali District

Chittagong

8000

10000

17

Rangamati District

Chittagong

12000

15000

18

Dhaka District

Dhaka

   

19

Faridpur District

Dhaka

8000

10000

20

Gazipur District

Dhaka

2500

3500

21

Gopalganj District

Dhaka

9000

11000

22

Jamalpur District

Dhaka

7500

9000

23

Kishoreganj District

Dhaka

5500

7500

24

Madaripur District

Dhaka

9000

11000

25

Manikganj District

Dhaka

 4000

6000

26

Munshiganj District

Dhaka

 4000

6000

27

Mymensingh District

Dhaka

 6000

8000

28

Narayanganj District

Dhaka

3000

4500

29

Narsingdi District

Dhaka

3000

4500

30

Netrakona District

Dhaka

7000

9000

31

Rajbari District

Dhaka

8000

9500

32

Shariatpur District

Dhaka

8000

9500

33

Sherpur District

Dhaka

7500

9500

34

Tangail District

Dhaka

6000

8000

35

Bagerhat District

Khulna

15000

18000

36

Chuadanga District

Khulna

15500

17500

37

Jessore District

Khulna

16000

18000

38

Jhenaidah District

Khulna

16000

18000

39

Khulna District

Khulna

11000

13000

40

Kushtia District

Khulna

11000

13000

41

Magura District

Khulna

10000

12000

42

Meherpur District

Khulna

12000

14000

43

Narail District

Khulna

12000

14000

44

Satkhira District

Khulna

16000

18000

45

Bogra District

Rajshahi

9000

11000

46

Joypurhat District

Rajshahi

15000

17000

47

Naogaon District

Rajshahi

15000

17000

48

Natore District

Rajshahi

13000

15000

49

Chapai Nawabganj District

Rajshahi

15000

17000

50

Pabna District

Rajshahi

9000

11000

51

Rajshahi District

Rajshahi

15000

17000

52

Sirajganj District

Rajshahi

8000

10000

53

Dinajpur District

Rangpur

16000

18000

54

Gaibandha District

Rangpur

14000

16000

55

Kurigram District

Rangpur

16000

18000

56

Lalmonirhat District

Rangpur

16000

18000

57

Nilphamari District

Rangpur

16000

18000

58

Panchagarh District

Rangpur

18000

20000

59

Rangpur District

Rangpur

15000

17000

60

Thakurgaon District

Rangpur

18000

20000

61

Habiganj District

Sylhet

8000

10000

62

Moulvibazar District

Sylhet

10000

12000

63

Sunamganj District

Sylhet

12000

14000

64

Sylhet District

Sylhet

10000

12000

Note: For the company’s rules and regulation, the charges can be change anytime

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DELIVERY CHARGE-DHAKA CITY

Dhaka City
Delivery Charge
Sl NoDestination3 Wheel VanPickup/ 1 TonPickup/ 2 Ton
1Bashundhara50010001500
2Baridhara, Baridhara DOHS50010001500
3Nuton Bazar, Vatara, 100 Feet50010001500
4Uttar Badda,Middle Badda60012001800
5Aftab Nagar60012002000
6Rampura70015002200
7Banasree80015002200
8Malibag80015002500
9Khilgoan90016002500
10Bashabo90016002500
11Shantinagar90016002500
12Kakrail90016002500
13Baily Road90016002500
14Chankharpool90018002000
15Wari100020003000
16Lalbag100020003000
17Sayda Bad100018002500
18Jatrabari100018002500
19Sign Board140025003500
20Gulshan-0250010001500
21Gulshan-160012001700
22Niketin60012001800
23Banani50010001500
24Banani DOHS70010001500
25Mohakhali70012001700
26Mohakhai DOI-IS80012001700
27Tejgoan70013001800
28Mag Bazar80015002200
29Nakhal Para80015002000
30Farm Gate90016002200
31Green Road100017002500
32Dhanmondi120017002500
33Mohammadpur120018002500
34Bosila120020002800
35Mirpur 90015002500
36Agargoan90016002500
37Khilkhet60012002000
38Uttara80015002000
39Dia Bari Khal par90015002200
40Bawnia100017002200
41Uttarkhan100017002500
42Dakskhinkhan90017002500
43Kachkura120018002800

Note: For the company’s rules and regulation, the charges can be change anytime